Help centre
Help
Controls, troubleshooting, and answers to the questions players ask most.
Controls
- Tap or click the playfield to flap.
- On a keyboard, press Space or the up arrow to flap.
- Press P or use the header button to pause and resume.
- Use the sound button to mute or unmute; your choice is saved locally.
If the game does not start
- Make sure JavaScript is enabled for this site.
- Reload the page and click or tap the playfield once.
- Try a current version of Chrome, Edge, Firefox, or Safari.
- If sound is missing, interact with the page first; browsers block audio before a gesture.
Saved progress
Scores and unlocks stay in this browser profile. Private browsing, clearing site data, changing browsers, or changing devices can start a fresh save. The browser edition does not currently sync progress to an account.
Reset all browser progress
Open your browser's site settings for CloudRift and clear stored site data. This permanently removes local scores, coins, cosmetics, achievements, loadouts, and sound preferences. Reload the play page afterward.
Purchases
The browser edition does not sell gems, coins, or cosmetics for money. Its economy is local to the device. Official store help links will be added when native listings go live.
Frequently asked
The game will not start or load. What should I do?
Make sure JavaScript is enabled for this site, then reload and click or tap the playfield once. If it still does not run, try a current version of Chrome, Edge, Firefox, or Safari. CloudRift needs HTML5 canvas, which every modern browser supports.
Why is there no sound?
Browsers block audio until you interact with the page, so tap, click, or press a key once and sound will start. If it is still silent, check the header sound button is not muted and that your device volume is up.
Does my progress save?
Yes, in the browser profile you are playing on. Scores, coins, and unlocks are stored locally on your device. Private browsing, clearing site data, switching browsers, or switching devices can start you on a fresh save. The browser edition does not sync to an account.
How do I reset all my progress?
Open your browser's site settings for CloudRift and clear stored site data. This permanently removes local scores, coins, cosmetics, achievements, loadouts, and sound preferences. Reload the play page afterward to start fresh.
Can I play on my phone?
Yes. The browser version is built for touch and scales to phone screens, so you can play from a mobile browser with no install. Tap anywhere on the playfield to flap.
Do purchases cost real money?
No. The browser edition does not sell gems, coins, or cosmetics for money. Everything is unlocked with coins earned by playing, and the economy is local to your device. Store help links will be added when native listings go live.